Saturday, October 10, 2026

ODDS Engagement and Innovation - October 10, 2026 Inbox Oregon Department of Human Services Unsubscribe 10:15 AM (1 hour ago) to me You are subscribed to receive engagement and innovation updates for the Oregon Department of Human Services, Office of Developmental Disabilities Services (ODDS). ODDS is collecting feedback on the following: ​Upcoming Change to Provider Information in the Centralized Abuse Management System (CAM) Summary: This Information Memorandum notifies CAM users of an upcoming change affecting provider and agency information in CAM. In early November, ASPEN—the system currently used by ODDS Licensing to maintain provider and agency information and supply that information for use in CAM—will transition to read-only status and will no longer support ongoing updates. ODDS and other State departments that use CAM are developing processes to ensure new and updated provider information continues to be entered into CAM as accurately and timely as possible. During the transition, however, CAM users may occasionally encounter provider or agency information that is outdated, incomplete, or inaccurate. The change does not affect the availability of CAM or change how users document and manage Serious Incidents or abuse investigation work. The memorandum affects CAM users, including ODDS staff, County Developmental Disability Programs, Support Services Brokerages, Children's Intensive In-Home Services, Children's Residential Services, OTIS abuse investigators, and CDDP/Brokerage case managers who use CAM. Draft: Informational Memorandum: Upcoming Change to Provider Information in CAM Our questions for you: Is the memorandum clear about what is changing and what is not changing, particularly that ASPEN is becoming read-only but CAM will remain available and users should continue their normal CAM work? Is the potential impact to CAM users described clearly enough, including the possibility that provider or agency information may temporarily be outdated, incomplete, or inaccurate? Are the instructions for what a user should do when they identify incorrect or outdated provider information clear and workable? Are there circumstances in which inaccurate or outdated provider information in CAM could affect your ability to correctly identify a provider, agency, site, or other information needed to document or manage a Serious Incident or abuse investigation? Are there additional safeguards, communication steps, or support processes ODDS should put in place during the transition to maintain accurate information and minimize disruption to CAM users? Does the proposed approach support timely, accurate, and reliable service delivery and system operations? Are there changes to this IM that would better support those goals? Are there specific provider types, programs, geographic areas, or types of CAM records that may be at greater risk of being affected by delayed or inaccurate provider information? Could temporary inaccuracies in provider or site information have a greater impact on people who rely on a limited number of specialized, culturally responsive, language-specific, or geographically available providers? Are there populations or communities for whom incorrect provider information could create greater barriers to timely follow-up, investigation, or service coordination? Could inaccurate provider or agency information make it harder to correctly identify the provider or site associated with a Serious Incident or abuse investigation for some populations more than others? Are there particular risks for people with limited English proficiency, Tribal communities, rural communities, immigrants, refugees, or others who may have fewer provider options or rely on specialized services? What should ODDS monitor during this transition to identify whether provider-information errors are disproportionately affecting particular populations or communities? Are there additional safeguards or communication strategies that could reduce the risk of disproportionate impact while provider information is being maintained through the interim process? What specific changes would you recommend to eliminate potential harm or disparities related to service equity? What is the impact on the workload for case management entities? In particular, could identifying, reporting, verifying, or working around outdated provider information create additional work for CDDPs or Brokerages? Are there additional tools, instructions, or information that case management entities would need to manage this transition successfully?​ Deadline: ODDS will be collecting feedback through October 23, 2026. Please send responses to this proposal to ODDS.Engagement@odhsoha.oregon.gov with “Upcoming Change to Provider Information in CAM" as the subject line. Subscriber Services: Help Manage Account: Preferences Language Access and Accommodations We provide free help so everyone can use our services. Español | اللغة العربية | 简体中文 | 繁體中文 | Foosun Chuuk | हिन्दी | Lus Hmoob | 한국어 | Kajin Majol | Português | Русский | Soomaali | Tiếng Việt For people who speak or use a language other than English, people with disabilities or people who need additional support, we can provide free help. Some examples: Sign language and spoken language interpreters Written materials in other languages Braille Real-time captioning (CART) Large print

ODDS Engagement and Innovation - October 10, 2026 Inbox Oregon Department of Human Services Unsubscribe 10:15 AM (1 hour ago) to me You are subscribed to receive engagement and innovation updates for the Oregon Department of Human Services, Office of Developmental Disabilities Services (ODDS). ODDS is collecting feedback on the following: ​Upcoming Change to Provider Information in the Centralized Abuse Management System (CAM) Summary: This Information Memorandum notifies CAM users of an upcoming change affecting provider and agency information in CAM. In early November, ASPEN—the system currently used by ODDS Licensing to maintain provider and agency information and supply that information for use in CAM—will transition to read-only status and will no longer support ongoing updates. ODDS and other State departments that use CAM are developing processes to ensure new and updated provider information continues to be entered into CAM as accurately and timely as possible. During the transition, however, CAM users may occasionally encounter provider or agency information that is outdated, incomplete, or inaccurate. The change does not affect the availability of CAM or change how users document and manage Serious Incidents or abuse investigation work. The memorandum affects CAM users, including ODDS staff, County Developmental Disability Programs, Support Services Brokerages, Children's Intensive In-Home Services, Children's Residential Services, OTIS abuse investigators, and CDDP/Brokerage case managers who use CAM. Draft: Informational Memorandum: Upcoming Change to Provider Information in CAM Our questions for you: Is the memorandum clear about what is changing and what is not changing, particularly that ASPEN is becoming read-only but CAM will remain available and users should continue their normal CAM work? Is the potential impact to CAM users described clearly enough, including the possibility that provider or agency information may temporarily be outdated, incomplete, or inaccurate? Are the instructions for what a user should do when they identify incorrect or outdated provider information clear and workable? Are there circumstances in which inaccurate or outdated provider information in CAM could affect your ability to correctly identify a provider, agency, site, or other information needed to document or manage a Serious Incident or abuse investigation? Are there additional safeguards, communication steps, or support processes ODDS should put in place during the transition to maintain accurate information and minimize disruption to CAM users? Does the proposed approach support timely, accurate, and reliable service delivery and system operations? Are there changes to this IM that would better support those goals? Are there specific provider types, programs, geographic areas, or types of CAM records that may be at greater risk of being affected by delayed or inaccurate provider information? Could temporary inaccuracies in provider or site information have a greater impact on people who rely on a limited number of specialized, culturally responsive, language-specific, or geographically available providers? Are there populations or communities for whom incorrect provider information could create greater barriers to timely follow-up, investigation, or service coordination? Could inaccurate provider or agency information make it harder to correctly identify the provider or site associated with a Serious Incident or abuse investigation for some populations more than others? Are there particular risks for people with limited English proficiency, Tribal communities, rural communities, immigrants, refugees, or others who may have fewer provider options or rely on specialized services? What should ODDS monitor during this transition to identify whether provider-information errors are disproportionately affecting particular populations or communities? Are there additional safeguards or communication strategies that could reduce the risk of disproportionate impact while provider information is being maintained through the interim process? What specific changes would you recommend to eliminate potential harm or disparities related to service equity? What is the impact on the workload for case management entities? In particular, could identifying, reporting, verifying, or working around outdated provider information create additional work for CDDPs or Brokerages? Are there additional tools, instructions, or information that case management entities would need to manage this transition successfully?​ Deadline: ODDS will be collecting feedback through October 23, 2026. Please send responses to this proposal to ODDS.Engagement@odhsoha.oregon.gov with “Upcoming Change to Provider Information in CAM" as the subject line. Subscriber Services: Help Manage Account: Preferences Language Access and Accommodations We provide free help so everyone can use our services. Español | اللغة العربية | 简体中文 | 繁體中文 | Foosun Chuuk | हिन्दी | Lus Hmoob | 한국어 | Kajin Majol | Português | Русский | Soomaali | Tiếng Việt For people who speak or use a language other than English, people with disabilities or people who need additional support, we can provide free help. Some examples: Sign language and spoken language interpreters Written materials in other languages Braille Real-time captioning (CART) Large print

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